Frequently Asked Questions
Who Do You Work With?
I work with small business owners, entrepreneurs, and professionals who want to save time, reduce stress, and keep their business organised.
How Do We Get Started?
1. Contact me through the Booking or Contact us link on the webpage.
2. We’ll discuss your needs and priorities.
3. I’ll create a plan that fits your business.
4. Work begins once you’re happy with the arrangement and all documents are signed.
How Do I Submit Tasks / Requests?
- Phone-call
I will always confirm receipt of requests and keep you updated every step of the way!
What Are Your Working Hours?
My availability to contact varies depending on the package selected, however for a Standard Package I am available between the hours of 9am – 4pm.
This means that new requests can be made at any time between these hours and I will work on your project/tasks for the requested time (minimum 4hrs per month) during these hours.
How Do I Pay For Your Services?
Payments can be made via direct bank transfer or other agreed payment methods.
Invoices are sent for each project or on a recurring monthly schedule, depending on the work.
I’m Not Ready To Book Yet, Can I Have A Call To Discuss My Needs?
Absolutely! You can book a no obligation call through my website using the booking link, I will get in touch to schedule a convenient time for you
Can You Handle Sensitive Information?
Yes. I treat all client information with the utmost confidentiality and professionalism. If needed, we can set up secure methods for sharing sensitive documents.
How Do You Communication Progress And Updates?
Updates are provided via your preferred method:
- Shared document or task tracking tool (if applicable)
This ensures you always know where things stand.
A Monthly Overview will also be sent as part of your invoice.
Can You Help Me With One Off Tasks Or Just Ongoing Projects?
I offer mainly ongoing virtual assistance packages but if this doesn’t suit your needs please still send me a message and we can discuss what works best for your business.
Can You Help Me With Social Media?
Yes! Content creation and scheduling, posts that suit your needs
Do You Provide Admin Support For Multiple Businesses At The Same Time?
Yes! But don’t worry, I schedule my time and utilise Trello to track each clients individual hours and task progress. Each business I work for is my number one priority.
When Can You Start?
I aim to get started as soon as we’ve discussed your needs and agreed on the plan. Most clients can begin within 1–2 weeks, depending on the complexity of the tasks and scheduling.