Last updated: 19.4.26
Contact: broganstewartvirtualassistant.com
Email: hello@broganstewartvirtualassistant.com
1) Who We Are
We are Brogan Stewart Virtual Assistant Services, based in Central Scotland and providing virtual assistant services around the UK.
Our website address is: https://broganstewartvirtualassistant.com
If you have any questions about this policy or your personal data, you can contact us at the email above.
2) What Personal Data We Collect
We may collect the following types of personal data:
a) Data you provide directly:
- Name and email address when you fill in contact forms or newsletter sign‑ups.
b) Automatic technical data:
- Your IP address and usage data (pages visited, timestamps) as part of analytics and server logs.
We do not collect or store sensitive categories of personal data (like health info, financial details, etc.).
3) How We Use Personal Data
We use personal data for the following purposes:
- To respond to enquiries you send via contact forms.
- To improve the website and understand how visitors use it (analytics).
Your data will only be used for these purposes.
4) Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests — to improve and analyse how the website is used.
- Consent — when you voluntarily submit your name or email (e.g., contact form).
5) Analytics and Tracking
We use WP Statistics to measure visitors and performance.
WP Statistics is privacy‑focused and does not use cookies or track personal identifiers — so analytics are aggregated and anonymous, not tied to individual visitors.
6) Who We Share Data With
We do not sell or rent your personal data. However:
- We may store data with our website hosting provider (IONOS).
- If you contact us, we may share your email with our secure business tools to respond.
- We may be required to share data if legally obliged (e.g., legal request).
We ensure any service we use complies with UK data protection requirements.
7) Data Retention
We retain personal data only as long as needed for the purpose it was collected, for example:
- Contact form enquiries stored for up to 1 year unless you ask us to delete earlier.
- Anonymous analytics data retained for up to 6–12 months (as server logs).
You can request deletion at any time (see #9 below).
8) Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing based on legitimate interests
- Withdraw consent if we rely on it
To exercise your rights, contact us at the email above.
9) Cookies
Our analytics tool does not use cookies. If in future we add tools that do use cookies (e.g., Google Analytics, social media embeds), we will update this policy and include a cookie banner as required.
10) Changes to This Policy
We may update this policy from time to time. We’ll post the updated version here with a revised “last updated” date.
11) Complaints
If you believe we have not handled your personal data fairly or in compliance with UK GDPR, you can:
Or complain to the Information Commissioner’s Office (ICO): https://ico.org.uk
Contact us first at:
– hello@broganstewartvirtualassistant.com
– 07473292660